Privacy Policy

Effective Date: September 2026 | Data Protection Officer: mazharkhan@programmer.net

Artum8 Labs ("we," "our," or "the Studio") is committed to safeguarding your privacy and ensuring transparency in all our digital operations. This Privacy Policy details how we collect, store, process, and protect personal and commercial information collected via our website (artum8labs.com) and through direct client communications.

1. Information We Collect

We only collect data that is strictly necessary to evaluate project briefs, provide engineering consultations, and execute contracted software deliverables:

  • Direct Project Inquiry Data: Names, business email addresses, telephone numbers, organization names, website URLs, project requirements, and estimated budgets provided voluntarily through our inquiry forms or via email.
  • Technical Device & Telemetry Data: IP addresses, browser types, operating systems, and timestamp data captured automatically by server logs for security monitoring and DDoS mitigation.
  • Client Project Information: Source code repositories, architectural diagrams, API keys, and business logic shared under mutual Non-Disclosure Agreements (NDAs).

2. How We Use Your Data

We process collected information exclusively for legitimate business and technical purposes:

  • To review project scopes and prepare engineering estimates within 24 hours.
  • To deliver contracted software engineering, 3D WebGL development, and technical consulting.
  • To maintain security audit trails and comply with statutory legal requirements.
  • We do NOT sell, rent, monetize, or disclose your personal or project data to third-party marketing brokers.

3. Data Security & Storage

Artum8 Labs implements state-of-the-art security safeguards designed to protect your information from unauthorized access, loss, or alteration. All web transmissions are encrypted using Transport Layer Security (TLS 1.3). Access to client assets and credentials is restricted to authorized engineering personnel using multi-factor authentication and role-based access control.

4. International Compliance & Data Rights

We adhere to global privacy principles, including the European Union General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India's Digital Personal Data Protection Act (DPDP):

  • Right of Access: You may request a copy of any personal data we hold relating to you.
  • Right to Rectification: You may request correction of any inaccurate or incomplete records.
  • Right to Erasure ("Right to be Forgotten"): You may request permanent deletion of your inquiry and contact records at any time.

5. Cookies & Tracking

Our website uses only essential performance cookies and minimal analytics cookies required for core navigation and form transmission. We do not engage in behavioral cross-site retargeting.

6. Data Protection Inquiries

To exercise any of your data rights or to submit a privacy inquiry, please contact our Lead Architect and Data Protection Officer directly:

Artum8 Labs Data Governance
Attention: Mazhar Khan
Email: mazharkhan@programmer.net
Studio HQ: G Block, Bandra Kurla Complex, Bandra East, Mumbai, MH 400051, India